PRIVACY POLICY

1. Our Commitment to Your Privacy

At Temple of Eros, we recognise that privacy, trust and personal autonomy are essential to the experiences we offer.

We are committed to treating personal information with care, respect and confidentiality, particularly when individuals share personal experiences, emotional concerns or sensitive information.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, purchase our offerings or participate in our services.

Temple of Eros is operated by Jayde Alexandra Skeffington, trading as Temple of Eros (“we”, “us” or “our”).

We aim to manage personal information consistently with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and Australian Privacy Principles where they apply.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Personal and contact information

● Full name

● Email address

● Telephone number

● Billing details

● Information submitted through enquiry, application or registration forms

Booking and transaction information

● Services and products purchased

● Booking and attendance details

● Payment status and transaction records

● Correspondence relating to purchases

● Relevant administrative information

Payment information may be processed by external payment providers. Stripe, PayPal, Afterpay. Personal information shared during participation

Where relevant to an offering, participants may voluntarily share information relating to:

● Personal experiences and life circumstances

● Emotional wellbeing and personal-development goals

● Relationship experiences

● Physical limitations or accessibility requirements

● Other information relevant to safe and appropriate participation

Some of this information may be sensitive information under Australian privacy law.

We seek to collect only information reasonably necessary for a legitimate purpose connected with our offerings and obtain consent where required by law.

We do not require participants to disclose intimate personal experiences unless such information is genuinely necessary for a stated purpose.

Website and technical information

Depending on the website technologies in use, technical information may include:

● IP address

● Browser and device information

● Pages visited

● Website interaction data

● Cookie identifiers

● Referral information

3. How We Collect Information

We may collect personal information directly from you when you:

● Contact us by email or through our website.

● Register for a workshop, mentorship or course.

● Purchase a product or service.

● Complete an application or intake form.

● Subscribe to marketing communications.

● Participate in a session or event.

● Provide feedback or a testimonial.

Information may also be collected through authorised booking, payment, email, course-hosting or website service providers.

Where lawful and practicable, we will allow you to make general enquiries without identifying yourself.

However, certain details may be necessary to process purchases, manage bookings or deliver personalised services.

4. Why We Collect and Use Personal Information

We collect and use personal information for purposes including:

● Responding to enquiries

● Processing bookings and purchases

● Delivering mentorships, workshops, courses and digital products

● Communicating relevant scheduling and service information

● Managing accounts and payment arrangements

● Responding to accessibility or participation requirements

● Providing customer support

● Maintaining business and financial records

● Meeting legal obligations

● Improving our services and website

● Sending marketing communications where legally permitted

We will not use sensitive personal disclosures for unrelated purposes without appropriate consent or another lawful basis.

5. Sensitive Information and Confidentiality

We recognise that our work may involve discussions of sensitive and personal experiences.

We aim to collect only the information necessary to support an appropriate service or participation experience.

Where required by law, we will obtain consent before collecting sensitive information.

We take reasonable steps to restrict access to sensitive information to people who genuinely need it for an authorised purpose.

We do not intentionally publish identifiable participant stories, intimate disclosures or sensitive personal information without appropriate permission, unless disclosure is otherwise required or authorised by law.

Confidentiality is subject to applicable legal obligations and cannot be guaranteed in every circumstance, including where disclosure is required by law.

In group settings, participants may hear personal information shared by others. While we establish expectations of confidentiality, we cannot guarantee the conduct of other participants.

6. Email Marketing and Communications

If you subscribe to our mailing list or otherwise provide valid consent, we may send communications about Temple of Eros offerings, workshops, mentorship opportunities, educational content and related updates.

Marketing communications will be sent in accordance with applicable Australian marketing laws.

Where required, messages will identify the sender and provide a functional unsubscribe mechanism.

You may withdraw your consent to marketing at any time by using the unsubscribe instructions provided or contacting [email protected].

Unsubscribing from marketing will not prevent necessary communications concerning an existing booking, purchase or service relationship.

We do not treat agreement to purchase a service as automatic consent to receive all future marketing.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support functionality, remember preferences, measure performance or understand visitor interactions.

The specific technologies used depend on our website platform and installed services.

Where applicable, visitors may manage certain cookies through their browser settings or available website controls.

Some website functionality may be affected if cookies are disabled.

8. Sharing Personal Information

We may disclose personal information to trusted third-party providers where reasonably necessary to operate our business and deliver services.

Depending on our systems, these may include:

● Website hosting providers

● Booking and scheduling platforms

● Payment processors

● Email communication platforms

● Online course and video-conferencing providers

● Cloud storage providers

● Professional advisers, where appropriate

● Government authorities where disclosure is required or authorised by law

We aim to share only the information reasonably necessary for the relevant purpose and to take appropriate steps to protect personal information.

We do not disclose sensitive participant information to third parties for unrelated marketing purposes without appropriate consent or another lawful basis.

9. Overseas Disclosure and Storage

Some third-party platforms used to operate our website or deliver online services may store, access or process information outside Australia.

Where applicable, we will take steps required by Australian privacy law before disclosing personal information to overseas recipients.

We will update this section to reflect our actual information-handling arrangements.

10. Data Security

We take reasonable steps appropriate to the nature and sensitivity of the information we hold to protect it against misuse, interference, loss, unauthorised access, modification and disclosure.

Our safeguards may include access restrictions, account authentication, appropriate software security settings and careful selection of service providers.

Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

If a data breach occurs, we will assess and respond to it in accordance with applicable law, including notification requirements where relevant.

11. Storage and Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, recordkeeping, dispute resolution and legal compliance.

Different categories of information may be retained for different periods.

When personal information is no longer required and no law requires its retention, we will take reasonable steps to destroy or de-identify it where required by applicable law.

12. Accessing and Correcting Your Information

You may contact us to request access to personal information we hold about you or to request a correction.

We will consider and respond to requests in accordance with applicable privacy laws.

In some circumstances, legal exceptions may apply to access or correction requests.

To make a request, email [email protected].

We may need to verify your identity before providing access to personal information.

13. Requests to Delete Information

You may contact us to request deletion of personal information.

We will assess deletion requests in accordance with applicable law and our legitimate recordkeeping obligations.

Some information may need to be retained for legal, financial, contractual or dispute-resolution purposes.

Where deletion is appropriate, we will take reasonable steps to remove or de-identify the relevant information.

14. Photography, Recordings and Testimonials

We recognise that images, recordings and personal stories shared during embodiment experiences may be particularly sensitive.

Where we intend to photograph, film, record or publish identifiable participant content, we will provide appropriate information and seek permission where required.

We will not treat attendance alone as consent to use identifiable images or testimonials for marketing.

Participants should not record or publish another participant’s personal information without permission.

15. Children’s Privacy

Our offerings are generally intended for adults aged 18 years and over.

We do not intentionally solicit sensitive personal information from children through our adult programs.

If we become aware that information has been collected from a child inappropriately, we will assess the circumstances and take appropriate steps in accordance with applicable law.

16. External Websites

Our website may link to third-party websites and platforms.

We encourage you to review the privacy policies of those providers.

We are not responsible for their independent privacy practices, except where responsibility arises under applicable law.

17. Privacy Concerns and Complaints

If you have concerns about how your personal information has been handled, please contact:

Temple of Eros
Jayde Alexandra
Email: [email protected]

Please describe your concern and provide relevant details so we can investigate.

We will acknowledge and assess privacy complaints and respond within a reasonable timeframe, consistent with applicable legal requirements.

If the Privacy Act applies to our business and you remain dissatisfied with our response, you may be able to complain to the Office of the Australian Information Commissioner (OAIC).

Website: www.oaic.gov.au

18. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, information-handling practices or legal obligations.

The current version will be available on our website with its latest update date.

Where required by law, we will provide additional notice or seek consent before making material changes to how personal information is handled.

19. Contact Details

For privacy enquiries, access requests, corrections or complaints:

Temple of Eros
Jayde Alexandra
Website: www.jaydealexandra.com
Email: [email protected]
Legal entity: TEMPLE OF EROS